0934 028 007
foodforbeautyvn@gmail.com

Returns On and Warranty

You have the right to change or payback when the products have one of these problem:

- When the product is faulty, defective.

- When we describe somethong wrong about our products

- The products that you order is different from the sample on our website.

- Products was Out of date.

 

One of few situation that you can not change or payback:

- Modifying, adjusting products by yourself 

- Use the products as opposed to the tutorial that printed on the package.

- Because the customers don't like it.

 

CHANGE PRODUCTS

We want customers to have a full satisfaction. So, we understand that you buy our product to gift someone else or simply you want to change this products (you don't like it) to onother products.

It is simple to change the other product, just call us and choose the other you like, we will response and guide you the process of changing the product.

 

COST

Every cost related to change the product will be reconsidered.

If our product is faulty, we will have the full responsible for it and payback all the money to the customers, then we will have a compensation to the customers.

 

WARRANTY TIME

Customers have 12 month warranty time for all the product that they buy

 

HOW CAN CUSTOMER HAVE WARRANTY TIME FOR BOOKING ONLINE

If you booking online at foodforbeauty.net, you can request to Change/Payback at page Contact. Simply fill in the required information and tell us what you want to, then we will contact customer within 24 hours and guide customer how to Change/Payback.

 

CAREFULLY WHEN CUSTOMER PAYBACK/CHANGE THE PRODUCTS?

Customers need to pack the products carefully so that we can change it without any problem.

In case the products is our fault, we will refund the shipping fee to the customers.